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NatWest is saving on prices and bettering the client journey by way of know-how. “Since 2021, we have now delivered run fee financial savings of round 250 million kilos ($315 million) a yr by way of digitizing buyer journeys,” newly appointed Chief Government Paul Thwaite stated throughout the financial institution’s fourth-quarter earnings name right now. “We proceed to simplify journeys throughout the financial institution […]
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