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Discover out if you want to do something to get your freebie.
For the previous few weeks, the Halifax Reward app hasn’t been monitoring the actions required to activate a freebie resembling a £5 fee or cinema ticket. Right here’s what you want to know.
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How do I do know if my reward has tracked?
With the Halifax Reward account, you might be given a month-to-month freebie or money for fullfilling sure standards. Although there are a couple of choices (detailed in my evaluation right here), I like to recommend going for spending £500 in your Halifax debit card, together with depositing £1,500 into the account and protecting your stability above £0. Each needs to be accomplished each month to get that month’s reward.
Inside the Halifax app you’re capable of test your progress so you realize that you simply’ve executed what you want to do so as to get your reward.
Faucet the three dots labelled extra subsequent to your account within the appScroll all the way down to “Monitor Your Rewards Extras”Broaden “Present my provide progress” to see which of the standards remains to be to be met
It will possibly typically take a couple of days to trace, however you’ll see one thing like this:
In the course of the next month you’ll get your reward paid or despatched by way of.
What occurred this month?
I transferred my cash and spent on every of my playing cards proper initially of the month, and the monitoring appeared within the app as regular.
But it surely appears it hasn’t up to date for individuals who accomplished the necessities later within the month. I’ve had quite a few messages within the Fb group and different social channels from individuals frightened one thing had gone fallacious, or maybe the necessities had modified.
Hey @AndyCleverCash this month the reward tracker on app doesn’t work correctly. Though I spent £500 on-line and despatched in £1500, it exhibits as I’m not on monitor. Bizarre! Anybody having the identical challenge?
— theseus (@TheseusAegeus) March 28, 2023
May the difficulty be all the way down to the kind of card spend?
Clearly individuals have been frightened one thing had gone fallacious and it’d imply they didn’t get their freebie this month.
However for some, an even bigger concern was that the non-tracking was particular to the kind of debit card spending made – as detailed in my a number of Halifax Reward accounts hack. So issues like utilizing the cardboard so as to add cash to Revolut or NS&I financial savings accounts.
If the latter was the case, it’d make it troublesome for these with multiple Reward account to set off the provide. Not good.
Will you get your reward for March?
So on Monday I obtained in contact with the Halifax press workplace, and requested them to analyze what occurred. Some affected group members kindly gave me permission to share their account particulars to assist with this.
I heard again late on Thursday night that it was excellent news. The error is a broader technical one relatively than any points with particular funds made on debit playing cards. And higher nonetheless, the funds have been nonetheless being tracked, they simply weren’t displaying within the app.
And truly it appears on Friday morning that monitoring has been mounted for many customers now. So it ought to say within the app that it tracked effective for March – so long as you probably did full the required actions.
Is it price getting a Halifax Reward account?
Proper now, although only for a couple of days, you may get £175 for switching into Halifax from a special financial institution, so that may be a nice deal.
And sticking with it would earn you £5 or a free cinema ticket each month. Additionally fairly respectable. Higher nonetheless you’ll be able to open three Reward accounts, to extend your return.
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