UK rail strikes: What are your rights? – Be Clever With Your Cash

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Rail corporations are planning on hanging…once more. Right here’s what it is advisable to know.

The ASLEF Union has introduced much more rail strikes this autumn.

Every prepare operator has barely completely different data obtainable, however the gist is that you just in all probability wish to keep away from travelling throughout these instances (if that’s potential) and may’t depend on the same old timetables. Listed below are your rights to a refund and compensation for cancelled and delayed trains.

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When are the UK rail strikes?

ASLEF is hanging on 30 September 2023 and 4 October 2023.

The union has additionally introduced an extra time ban throughout the UK rail community on Friday 29 September and from Monday 2 to Friday 6 October 2023.

You will discover out which prepare operators are collaborating within the strike right here.

Will I be impacted by rail strikes?

If you happen to plan to make use of the prepare on 30 September or between 2 and 6 October, you’ll probably be impacted by strikes in a technique or one other.

Do rail strikes have an effect on the tube?

Generally prepare strikes coincide with tube strikes, which provides an entire additional stress when travelling round London.

There aren’t any tube strikes deliberate in the intervening time, so Londoners and people travelling in shouldn’t have an issue with the underground, though on dates when there aren’t any tube strikes, prepare strikes could make tubes slightly busier as individuals make different journey preparations.

These strikes don’t usually affect the DLR, London Overground companies, the Elizabeth Line, buses, trams or cable automobiles.

Will there be bus replacements?

There aren’t normally bus replacements throughout strikes, usually as a result of there isn’t any workers obtainable to drive the buses.

Generally bus corporations will placed on additional companies to ease the stress on their companies whereas trains aren’t operating, test with a few of your native ones to seek out out if so, however don’t count on the buses to run the identical routes as your common prepare.

Can I nonetheless journey if there are rail strikes?

You may nonetheless journey throughout rail strikes, nevertheless it gained’t be a lot enjoyable, or simple.

Prepare operators gained’t be operating their full timetables. They’ll usually publish their timetables a number of days earlier, though this may very well be topic to extra cancellations or delays.

If it is advisable to journey, keep watch over stay journey data within the days main as much as the journey and on the day. Numerous operators have often up to date Twitter pages the place you will discover details about delays.

You too can test stay data on their web sites and utilizing third events like Trainline.

Be ready for full trains. It’s possible you’ll not be capable to get a seat, and transferring across the trains could also be troublesome in the event you plan to nip to the toilet.

Can I journey on a distinct day with the identical ticket?

Often, you need to use your ticket to journey a day earlier or a day later than the date printed on it.

This typically excludes season tickets, which can expire on the identical day, no matter any strikes.

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Can I get a refund if there’s a rail strike?

In case your prepare is cancelled

In case your outward or return prepare is cancelled, delayed or rescheduled, you’re entitled to a fee-free refund or a change in your ticket from whoever you got the ticket from. That is the case for advance, off-peak and anytime tickets.

Can I get a refund if I select to not journey because of strikes?

If you happen to select to not journey as a result of a strike is going on, you might be able to get a refund on the ticket if the prepare is cancelled, rescheduled or delayed. If the prepare runs as deliberate, this may not be potential. I’d advocate you contact your prepare supplier straight on this occasion.

You might be able to use the ticket to journey on a distinct day. There’s extra about this above.

Alternatively, you may be capable to use your ticket to journey with a distinct prepare operator.

Can I get a refund if I’ve a season ticket?

In case you have a month-to-month or longer season ticket, you might be able to get compensation by means of Delay Repay in the event you can not journey because of timetable disruption. You’ll be capable to declare 100% compensation for today.

You may apply for a refund in your total season ticket from the unique retailer of your ticket, although you could have to pay a price of as much as £10. You’ll solely be capable to get a refund for the time remaining on the ticket and this may cancel your season ticket going forwards.

In case you have a weekly season ticket which was bought after the strikes had been introduced, you may solely get compensation in the event you journey and your prepare is cancelled or delayed.

Can I get a refund on my ticket if strikes affect my journey?

If you happen to’ve chosen to journey and there are delays, you may be capable to declare with Delay Repay. This will get you a refund on a portion of your ticket primarily based on the size of your delay.

It’s value noting that this can be primarily based on the printed timetables which might be launched a number of days earlier than the strike motion, not the same old timetables.

What’s Delay Repay?

Delay Repay is a scheme that runs throughout all prepare suppliers nationwide. It means that you can declare a component or full refund in your prepare ticket in the event you’re delayed by greater than quarter-hour.

This runs from a 12.5% refund to 100% of the associated fee, so it’s value doing in the event you’re often delayed.

Now we have a full information on Delay Repay, which incorporates data on when you may declare, what you’ll must do and the way you’ll obtain the refund.

Can I get compensation if there’s a prepare strike?

If rail strikes make me miss my occasion, can I declare compensation?

You in all probability can’t declare compensation for lacking an occasion. If you happen to can’t take various journey, the most effective factor to do can be to contact the occasion organiser to see in the event you can reschedule your tickets or get a refund. You will have to promote your tickets.

Can I get compensation if I can’t get to work because of rail strikes?

You gained’t be capable to declare compensation for being unable to get to work because of prepare strikes. Most employers will pay attention to the strikes, so your greatest guess is to ask about working from house or altering your shift patterns to work across the strike.

Can I declare compensation if I’ve to get a resort or take a taxi?

You’re unlikely to have the ability to declare compensation for a taxi or resort because of rail strikes. Below sure (and really uncommon) circumstances, rail corporations have allowed clients to take a taxi, however you’ll must get permission from the rail supplier for this.

Examine if you need to use your ticket with one other prepare firm or by an alternate route.

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